PROACTIVE IT SUPPORT. PERSONAL SERVICE.info@sotosoft.net ↗
Managed IT Services

Everything your business needs.
One technology partner.

Ongoing support, preventive maintenance, and dependable technology management—built around your team rather than a one-size-fits-all package.

Discuss Your IT Needs ↗
Core capabilities

Your operations, supported.

Select the areas that matter most to your business. We'll discuss scope and availability during your consultation.

Managed IT Support

Everyday IT assistance and continuous support to help keep your people productive.

  • Business-hours support (8×5 coverage)
  • Troubleshooting and end-user assistance
  • Ongoing maintenance and issue follow-up
  • Support planning based on your environment

Microsoft 365 & Cloud Management

Practical administration and support for the cloud tools your team uses every day.

  • Microsoft 365 tenant administration
  • User and license management
  • Email, collaboration and account support
  • Configuration and day-to-day cloud assistance

Network Management

Dependable network connectivity with maintenance and support for essential infrastructure.

  • Network configuration and administration
  • Wi-Fi and connectivity troubleshooting
  • Firewall and network equipment support
  • Network changes and maintenance

Endpoint & Patch Management

Keep devices maintained and help reduce disruption from neglected updates and software issues.

  • Workstation and endpoint support
  • Operating system and software patching
  • Device configuration and maintenance
  • Printer and peripheral support

Cybersecurity Monitoring & Solutions

Security-minded IT operations that help protect business systems and reduce avoidable risk.

  • Endpoint protection solutions
  • Monitoring and security-oriented maintenance
  • Access and account security assistance
  • Practical security improvements

Backup & Business Continuity

Backup options designed to support recovery and operational resilience when unexpected incidents happen.

  • Local and cloud backup solutions
  • Image-level and file-level backup options
  • Backup configuration and monitoring options
  • Recovery planning and support

Managed VoIP

Business calling solutions, from migration assistance to ongoing phone system support.

  • Business phone system administration
  • VoIP migration planning and assistance
  • User, extension and call-flow changes
  • Ongoing telephony troubleshooting
Managed services, tailored to your environment. Service coverage, response expectations, tooling, and pricing are defined in an agreed proposal. Specific services are subject to contract scope and availability.

Let’s make IT one less thing to worry about.

Tell us what your business needs. We’ll start with a conversation and explore a managed IT approach that fits.

Talk to Sotosoft ↗